Health Empowered Families PRIVACY POLICY

Effective Date: 23 September 2025
True North Chiropractic & Wellness Center, LLC
DBA: Health Empowered Families

Introduction

True North Chiropractic & Wellness Center, LLC, doing business as Health Empowered Families (“Company,” “we,” “our,” or “us”), values your privacy and is committed to safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, virtual chiropractic services, wellness resources, and any other related offerings (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms herein, please do not use our Services.

Information We Collect

When you use our Services, we may collect the following categories of information:

Personal Identifiable Information (PII):

Name, address, email address, telephone number, date of birth, and emergency contact details.

Health Information (Protected Health Information or PHI):

Health history, current health conditions, chiropractic records, wellness assessments, and related medical information necessary to provide care.

Technical and Usage Data:

IP address, browser type, operating system, device identifiers, location data, and website usage activity.

Payment Information:

Billing address, payment card information, and related financial data processed securely through third-party payment processors.

How We Use Your Information

We may use the information we collect for the following purposes:

To provide, manage, and improve our chiropractic and wellness services.

To communicate with you regarding appointments, updates, resources, and educational materials.

To maintain accurate treatment and care records.

To process payments and maintain billing records.

To comply with legal, regulatory, and professional obligations.

To analyze usage trends and improve the functionality, content, and security of our Services.

Disclosure of Information

We do not sell your personal information. We may disclose your information in the following circumstances:

Service Providers: To trusted third-party vendors who assist us in operating our Services, such as web hosting, data storage, analytics, billing, and customer support. These providers are contractually bound to safeguard your data.

Healthcare Coordination: To other healthcare professionals, with your consent, for purposes of coordinated care.

Legal Requirements: When disclosure is required by applicable law, regulation, legal process, or governmental request.

Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity.

Protection of Rights: When necessary to protect our rights, property, safety, or that of our patients or others.

Data Retention

We retain your personal and health information for as long as necessary to provide Services, maintain treatment and billing records, comply with legal requirements, and resolve disputes. Retention periods are determined in accordance with applicable healthcare and professional regulations.

Security Measures

We employ administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While we use commercially reasonable measures, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information.

Request correction or updates to your personal information.

Request deletion of your information, subject to legal and professional obligations.

Restrict or object to the processing of your personal information.

Receive your personal information in a portable format.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law. Any updates will be posted on our website with a revised “Effective Date.” We encourage you to review this policy periodically.

For questions, concerns, or to exercise your privacy rights, please contact us at:

True North Chiropractic & Wellness Center, LLC
DBA: Health Empowered Families
335 N. 300 W. Suite 102

Kaysville, UT 84037
[email protected]
801-441-0939